Total Delivery Time = Processing Time + Shipping Time
Processing Time
The processing time is 7-25 days for Prom, Evening, Homecoming & Special Occasion Dresses, and 8-28 days for Wedding Dresses.
If your order contains multiple items, they will be shipped together. Therefore, the total processing/tailoring time will depend on the product with the longest processing/tailoring time.
Shipping Time & Cost
It takes about 5-8 working days for the package travel from our factories to your destination, the exact shipping time is based on the shipping company (UPS, DHL, TNT, Fedex, etc) standard and the shipping method you have chosen.
We will send you an email once your order has been dispatched, containing details on how to track your order online.
We are not liable for any delays and/or failures in delivery if we cannot gain access to the delivery address or under any other circumstances beyond our reasonable control.
I bought this dress in royal blue. Color was absolutely BEAUTIFUL. I had a sizing issue with the first dress I bought. It was extremely long and unflattering. Customer service responded very quickly, and even asked for any custom requests after second order was placed. Lucy, was outstanding. She went above and beyond for my order and I cant thank her enough. Rushed my order and the fit was immaculate. Another girl in my bridal party had sizing issues and they also rushed her order. Spend the money and buy it custom tailored to you, because standard dresses are also made to order so they arent returnable.
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